Verified Feedback from Real Clients
A collection of direct Trustpilot reviews from customers I’ve supported across various brands, reflecting my commitment to fast resolutions, clear communication, and customer care.
Alteration to service domains
“As always, Webcentral has been professional, responsive and very helpful. In this case, Dinda Rizkita assisted me by executing on my request within a few minutes, then following up with a clear, confirmatory email.”Julia Foley – Webcentral Customer
Great customer experience
“The support team here is excellent and has always been helping through all different situations. Thanks to Dinda R, especially, for providing great customer service.”Arash – hosting.com Customer
Standout customer service
“In this increasingly fractal world I must compliment Dinda & your organisation on your customer service. It is a standout.”Richard Wellsmore – Webcentral Customer
Dinda was extremely helpful and prompt…
“Dinda was extremely helpful and prompt in helping me with an issue I was facing. 5 star customer service!”Marcello Amadi – Webcentral Customer
Dinda and her colleague Denis were…
“Dinda and her colleague Denis were extremely helpful. Both provided prompt replies and excellent advice on how to navigate the site to complete my objective.”J Walker – New Domain Customer
The best Customer Service
“Excellent and prompt response to my email, constantly kept me updated. I so appreciate your timely efforts Dinda Rizkita. A big shout out to Orbi too, thanks so much and keep up the great work everyone . Karen Melbourne, Victoria, Australia :)”Karen – Webcentral Customer
Alteration to service domains
“As always, Webcentral has been professional, responsive and very helpful. In this case, Dinda Rizkita assisted me by executing on my request within a few minutes, then following up with a clear, confirmatory email.”Julia Foley – Webcentral Customer
Good response times
“Overall experience was not great as it took a week to understand a product they sold me would not actually do as intended. Saying that, I have been with MIT for 20 years and still find them good to deal with. A special mention to Dinda Rizkita, Retention Specialist, who finally sorted this out for me,”andrew steward – Melbourne IT Customer
Superior Customer Support
“I recently upgraded from a ‘business’ package to an ‘enterprise’ package and when I did I was concerned about being billed for both packages so I contacted Dinda in their support department and Dinda listened to my question and gave me a prompt and polite answer that quickly addressed my concern. If every company could employ an associate like Dinda the world would be a better place.”Global Ad Solutions – TMD Hosting Customer
TMD Hosting has been the most reliable…
“TMD Hosting has been the most reliable hosting service I have used. I have used at least half a dozen and found that TMD provided me with the fastest and top notch support to my clients websites. Dinda Rizkita at TMD was extremely fast and thorough with my request and was very detailed focused to make sure everything was addressed including things I did not think of, like backups. Overall I would highly recommend TMD Hosting and Dinda’s top marks support service.”cheng lee – TMDHosting Customer
7 years later I can still recommend FastComet
“I turned to FastComet years ago when I needed a more reliable and faster webhost with more responsive customer service. 7 years later, I can confirm that FastComet lived up to my expectations, and am grateful for the numerous times they helped me over the course of this period, most recently through the assistance of customer care representative Dinda Rizkita who devoted considerable time and effort to resolving a complex matter for me.”Jordan – FastComet Customer
The best hosting experience I’ve ever had… been with them for 8 years and will continue!
“I have been with this company for over 8 years. I started services with them as A2 Hosting and loved their customer service and support. They always worked with me no matter the issue, and always made sure I was satisfied. When they became Hosting.com, I was worried customer service would decline. I was completely wrong. If anything, it’s gotten even better, which I didn’t think was possible. I have recommended A2/Hosting.com for many years now, and will continue to. Dinda in Billing helped solved a major issue I was having, and solved it quickly. I didn’t have to wait for hours to get a response after putting in the ticket, I had a response and resolution within minutes. Yvette N. helped me set up a new service for migration and was very detailed in what I needed to do to make the transition smooth. Bozhidara A. and Miroslav T. helped me with an issue I was having with subdomains, once again, within minutes of submitting a ticket.
I have used many of the “popular” hosting companies in the past and always ended up switching within a year because I didn’t like how long support took, or customer service wasn’t great, or there was downtime.
In the 8 years I have been with this company, I haven’t had any of those issues. Which is why I stayed for as long as I have, and will continue to stay with Hosting.com! I 100% recommend this company for your hosting needs.”Patrick P. – hosting.com Customer
13 years of satisfaction
“We’ve been with webhostingbuzz.com for 13 years straight. And within that time, not one bad services and responses we get from them. We hosted around 20 website with them, and event nearly 30 at some point. All of them are smooth sailing.
Sadly, we have to close our hosting services this year, and has to cancel our services with them. And even that, they kindly helped in cancelation proses with no hassle.
Our next cycle automatic payment even can get refunded, because in automatic process, it get billed 3 days before our yearly due date (too make sure no glitch on the services renewal), and we kind of give them late notification of the service cancelation, to close to the due date (2 days close to be exact). Really really big thanks to Dinda R for helping with this.
Happily recommended their services.”Zaenani Trianto – WebHostingBuzz Customer
Great support team and responsive customer care
“I’ve had a very positive experience working with TMDHosting and their team. Throughout my recent interactions, the support staff showed professionalism, patience, and a genuine willingness to help and resolve matters properly.
I’d like to specifically thank the Technical Team, especially Viktor, Konstantin, Kancho, and Raqel, for their dedication and clear communication, as well as the Retention Team, particularly BEka and Dinda, for their understanding, support, and customer-focused approach.
It’s reassuring to work with a hosting provider that takes responsibility, listens carefully, and follows through until things are stable. I appreciate the effort and collaboration from everyone involved and look forward to continuing the partnership.”Ahmed Helmy – TMDHosting Customer